Entry Requirements
A minimum of two GCSEs at grade 4 (C) or above including English and maths.
Study Mode
One day every 2 weeks – online learning
Duration
19 months
Timetable
Check with tutor
Key features and Benefits
- Learn key skills and behaviours in Customer Service
Business administrator apprentices have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike.
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Overview
A business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. A business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
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What will I study?
- Organisational purpose, activities, aims, values, vision for the future
- Organisational structure and demonstrates understanding of how their work benefits the organisation
- Practical knowledge of managing stakeholders
- Laws and regulations that apply to their role
- Organisation’s internal policies
- Applicability of business principles
- Organisation’s processes
- External environment factors
- Skilled in the use of multiple IT packages and systems relevant to the organisation
- Produces accurate records and documents
- Decision making
- Interpersonal skills
- Demonstrates good communication skills
- Completes tasks to a high standard
- Planning and organisation
- Project management
- Behaves in a professional way
- Personal qualities
- Takes responsibility for their own work
- Adaptability
- Responsibility
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Where will I study?
- One day every 2 weeks – online learning
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English and Maths
You will only need to complete English and Maths Functional Skills if you are unable to provide evidence of your GCSE qualifications or if your existing grades are just below the required entry requirements.
Apprentices who began their apprenticeship training when aged 19+ will no longer be subject to the mandatory requirement to study towards and achieve English and maths. However, for apprentices aged 19+, the apprentice or their employer can still choose for the apprentice to study towards an English and maths qualification.
The Functional Skills programme runs as an addition to the time you are already required to spend doing your off-the-job training. Following a thorough assessment process, we will select a learning plan suitable for you, which will be either 2-weeks full-time or 12-weeks (one day per-week) each for English and/or maths.
If a subject needs re-sitting, this will be additional time in the classroom on top of your learning plan.
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Entry Requirements
A minimum of two GCSEs at grade 4 (C) or above including English and maths.
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How will I be assessed?
At the end of your 16 month Apprenticeship you’ll go through an end-point assessment (EPA) and be graded a pass or distinction based on a:
- Knowledge test
- Portfolio-based Interview
- Project presentation
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What can I do next?
Level 6 / 7 Professional Services Degree Apprenticeships
Expected salary once qualified: £23,000
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