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Location: Clayton le Moors, BB5 5HU
Apply here: Customer Service Practitioner Apprenticeship Level 2 (blackburn.ac.uk)
Job Description
Day to day administrative support to a busy Operations Department, working alongside other members of the office interacting with engineers, customers, and suppliers.
Job role will include:
- Provide administrative support to the Operations Department
- Answering phone calls and responding to customers’ requests and enquiries
- Ensuring the day to day needs of the business run smoothly through booking travel and accommodation, placing orders with suppliers, raising job cards and purchase orders, and arranging on site access for engineers
- Working with other departments according to the needs of the business
Desired Skills
- IT
- Organisation
- Communication
- Administrative
- Customer care
Personal Qualities
- Able to work well within a team
- A ‘can do’ attitude
- Willingness to go the extra mile
Qualifications Required
- Grade C or above (or equivalent) in GCSE or equivalent Maths and English
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Website
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Apprenticeship or Advanced Apprenticeship
Intermediate Apprenticeship
Proposed Duration
Level 2 – 15 months
Training to be Provided
Level 2 Customer Service
Functional Skills maths and English (if required)
Future Prospects
Career development within the company, real potential to work their way up the ladder to a senior managerial role
Benefits
Paid breaks
Half day Friday
Pension schemeContact
Apprenticeship Team
01254 292500
apprenticeships@blackburn.ac.uk
