Operations Manager Apprenticeship Level 5 (Online)

Entry Requirements

Learners must be in a position to meet the assessment demands of the qualification, which are work based and reflective in nature. Must hold GCSE Maths and English at Grade 4 or above.

Study Mode

Online / Face to Face

Duration

24 Months plus 5 months EPA, Off the job hours 418

Key features and Benefits

Skills Provider of the Year - BiBAS Winner 2025
Ofsted Grade "Good" - Nov 24
Online Delivery

Overview
On this Apprenticeship you will learn the following:
- Problem Solving and Decision Making
- Leading People
- Managing People
- Building Relationships
- Operational Management
To provide learners working in an organisation with the leadership and management knowledge and skills required to progress in their career and on to further study. When taken as part of the Operations/Departmental Manager apprenticeship standard the aim of this qualification is to support preparation for the End Point Assessment (EPA).
What will I study?
The following are a range of areas in which you will study:
- Self-Awareness
- Management of Self
- Problem Solving and Decision Making
- Leading People
- Managing People
- Building Relationships
- Communication
- Operational Management
- Finance
To provide learners working in an organisation with the leadership and management knowledge and skills required to progress in their career and on to further study. When taken as part of the Operations/Departmental Manager apprenticeship standard the aim of this qualification is to support preparation for the End Point Assessment (EPA).
Entry Requirements
An initial assessment and informal discussion will be undertaken to ensure learners will be able to meet the assessment requirements and, to enjoy the benefits from this programme of study.

Apprentices will need to achieve Level 2 in English and Maths prior to taking their End Point Assessment.

Management of People or Teams
- Must involve leading, managing, and developing individuals or a team.
- Responsibility for performance management, setting objectives, coaching, and supporting staff development.
- Ability to demonstrate inclusive leadership and team building.
Delivery of Operational Plans
- Must include responsibility for developing, implementing, and monitoring operational or departmental plans.
- Involvement in strategic goal alignment, resource planning, and performance monitoring.
Project Management
- Must able lead or manage a project from planning through to execution and review.
Budget and Financial Awareness
- Must be involved managing or monitoring budgets, controlling resources, or making decisions that affect financial outcomes.
How will I be assessed?
Assessment will be in two parts:

Learners will complete 4 scenario based written assessments, build a portfolio of evidence against the assessment criteria, and undertake professional discussions with your assessor.

When the learner is ready they will enter the end-point assessment, where their knowledge will be tested through questions, they will submit a portfolio of evidence, attend a structured interview and present the findings of a work-based project.

A final professional discussion will take place, before the learner graduates with their apprenticeship.
What can I do next?
Successful learners can progress to a range of qualifications, including:

Level 6 Qualifications in Management

Chartered Manager Degree Apprenticeship (England only)

Management related degree course

Level 7 Qualifications in Leadership and Management
Discover other courses in Management
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Career Options

Bank Manager

As the manager of a bank your role would cover managing a team and increasing sales of financial products and services. You would also be responsible for attracting new customers. So if you are interested in finance and want a management role, this could be ideal for you.

To become a bank manager, you will need to have excellent communication and ‘people’ skills. You’ll need to be able to lead your staff. You’ll also need to be able to understand financial product rules.

To become a bank manager you could join a bank’s graduate management training scheme. Alternatively, you could work your way up to branch manager from other jobs within a branch's operations or by taking a Higher Apprenticeship in Banking.

Car Fleet Manager

A car fleet manager is responsible for running a company’s fleet of vehicles. They deal with the day-to-day operation of the fleet. This can range from a small number of cars to a large group of different vehicles. If you want to use your great organisational skills this job could be perfect for you.

To be a car fleet manager you will also need to have a flexible approach and the ability to make decisions quickly. You’ll also need to be able to motivate and lead a team.

Employers will look for IT skills and some experience of business management. You could also take a college course to gain some of the relevant knowledge and skills.
For more information/enquire

Please complete our enquiry form and a member of the team will get back to you.

For more information about this course, contact our specialist team on 01254 29 25 00 or email business@blackburn.ac.uk
Apprenticeship Funding

When you start an apprenticeship with us, there’s no need to worry about the cost—apprenticeship fees and funding are covered by your employer, not you. This means you can focus fully on gaining valuable skills and experience without any financial burden.

For more information on apprenticeship funding/costs and any government support available, please contact our Apprenticeship Team on 01254 292500 or apprenticeships@blackburn.ac.uk