A fantastic opportunity if you are looking to pursue a career in IT
We are proud to partner with Crystal AVIT Ltd in their search for their next apprentice. The role is to learn ICT support for the Company's wide range of business clients. The role will also include AV installation and support as part of the Company's business service provision.
The Role
- To work to complete the relevant ICT training requirements for the business
- To predominantly support Windows Server, Windows OS, Mac OS and Microsoft 365
- Log IT helpdesk calls on the central helpdesk system and monitor progress to completion
- Provide relevant and timely support to the users with ICT related issues
- Ensure vlioUser’s data and systems are maintained correctly
- Diagnose and repair hardware and software faults on Windows workstations (including desktops/laptops/printers/mobile phones/VolP systems/CCTV and networking)
- Build an understanding of back office and production systems and assist in the repair thereof
- Eager to learn and develop and demonstrate a strong work ethic
- Work closely with all other internal departments
- Excellent communication skills
Who are we looking for?
Skills and Experience
- Skilled in written communication
- Skilled with maths / figures
- Skilled in verbal & body communication
- Good Communication
Attributes
- Reliable
- Impartiality of judgment
- Self-reliance and self-motivation
- Organised
- Trust & Integrity
- Tenacious
- Resilient
Qualifications
GCSE Mathematics grade 4
GSCE English grade 4
GCSE IT 4 (desirable)
Other Information
Apprenticeship or Advanced Apprenticeship
Advanced Apprenticeship
Proposed Duration
Level 3 – 20 months
Training to be Provided by Blackburn College
Level 3 IT Solutions Techniciain
Future Prospects
Full time position
Contact
Apprenticeship Team
01254 292500
