A fantastic opportunity if you are looking to pursue a career in IT
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Blackburn College are pleased to partner with Qualitymark Protection Ltd in pursuit of their next IT Apprentice.
Job Overview
We are looking for an enthusiastic IT Apprentice to join our team. This role provides a fantastic opportunity to gain hands-on experience in IT support while working towards an industry-recognised qualification. You will support the IT team in maintaining hardware, software, and network systems, providing first-line support to users, and gaining practical skills that will help kickstart your career in IT.
Key Responsibilities
· Provide first-line IT support to employees, resolving hardware and software issues.
· Assist in troubleshooting network and connectivity problems.
· Install, configure, and maintain computer systems, peripherals, and software.
· Assist with user account management, including password resets and user access control.
· Support the IT team in monitoring and maintaining IT systems.
· Learn and apply cybersecurity best practices to help keep systems secure.
· Document IT issues and solutions for future reference.
· Assist with setting up and maintaining IT equipment such as printers, phones, and conferencing systems.
· Participate in IT projects as required.
Skills & Qualifications
Essential
· Basic understanding of Microsoft Windows, Office365 and common software applications.
· Strong problem-solving skills and attention to detail
· Ability to manage tasks and prioritise workload
· A basic knowledge of computer hardware, networking principles (WiFi, LAN, IP addressing).
· Excellent communication and teamwork skills.
· A keen interest in IT and technology
· Willingness to learn and develop new skills.
Desirable
· Previous experience with troubleshooting IT issues (even informally)
· Familiarity with IT security best practices.
Entry Requirements
· GCSE (or equivalent) in Maths and English
· A relevant IT qualification is desirable but not essential
· No prior professional IT experience is required, but any exposure to IT support or problem solving will be advantageous.
Benefits
· Fully funded IT apprenticeship qualification
· Hands on experience in a profession IT environment
· Support from experienced IT professionals
· Opportunities for career development and progression within the company upon completion.
Training to be Provided by Blackburn College
Level 3 IT Solutions Technician
Proposed Duration:
20 months
Job Types: Full-time, Apprenticeship (1 day release for college)
Salary: £18,000 - £20,000
Schedule:
Monday to Friday
Work Location: In person
Future Prospects
Opportunities for career development and progression within the company upon completion.
Contact:
Apprenticeship Team
01254 292500
Apprenticeships@blackburn.ac.uk
