Level 3 People Services Apprentice (HR) at Texecom Ltd

Job Description

As a People Service Assistant Apprentice, you will report directly to the People Service Advisor, supporting our HR function with:

• Handling the day-to-day queries from employees and managers and providing HR advice using a best practice approach.
• Processing a range of HR transactional administrative tasks, from recruitment to retirement.
• Using a range of HR systems to keep accurate and up-to-date records at all times
• Preparation of reports for the wider business use, including payroll information
• Planning and organising; induction, interviews, training, projects, engagement, townhalls, fleet, and travel.
• HR administration tasks including:
  - Reviewing the HR and Careers inbox, escalating any complex queries
  - Keep up to date with changes to internal policies, employment law, and legal risks to the business
  - Supporting Managers with note-taking for employee relations casework

Skills Required

• Willingness to learn and develop within the HR function
• A passion for people and dedication to support the development of our employee experience
• Courage to ask questions and challenge
• A natural problem solver with a proactive mindset
• Excellent communication skills
• Some experience working within an office environment, team leading, or customer service
• Good Microsoft Office knowledge

Qualifications 

GCSE English Language (Grade A-C / 9-4)
GCSE Mathematics (Grade A-C / 9-4)

Other Information

Apprenticeship or Advanced Apprenticeship

Advanced Apprenticeship

Proposed Duration

Level 3 – 20 months

Training to be Provided

Level 3 HR Support

Contact

Apprenticeship Team

01254 292500

Apprenticeships@blackburn.ac.uk

Website

Texecom