Job Role
A fantastic Apprenticeship opportunity has arisen to join Blackburn UK Trust, a charity dedicated to increasing brand awareness and donor recruitment. As a Business Administrator Level 2 Apprentice, you will support the smooth running of daily office operations while developing essential administrative, communication, and organisational skills.
This role offers hands-on experience in a busy office environment, working closely with colleagues across the organisation to provide efficient and professional administrative support. You will gain practical workplace experience while completing a Level 2 Business Administrator Apprenticeship, building the knowledge and skills needed for a successful career in business administration.
Duties
- Provide general administrative support including filing, photocopying, scanning, and data entry.
- Match online donation receipts to the correct supporters using CRM software.
- Maintain accurate records and update internal systems and databases.
- Answer incoming telephone calls, emails, and enquiries, directing them to the appropriate team members.
- Prepare documents, reports, and correspondence.
- Assist with scheduling meetings, booking meeting rooms, and managing diaries.
- Welcome visitors and provide reception support when required.
- Process incoming and outgoing mail.
- Monitor office supplies and help keep the office tidy and organised.
- Work with colleagues across different departments to support the charity's operations.
- Follow organisational policies, confidentiality requirements, and administrative procedures at all times.
Qualifications
- GCSEs (or equivalent) in English and Maths.
Skills
- Ability to prioritise tasks and manage workload with guidance.
- Good organisational and time management skills.
- Basic knowledge of Microsoft Office (Word, Excel, and Outlook).
- Accurate data entry skills.
- Ability to maintain records and use internal systems.
- Good verbal and written communication skills.
- Ability to work as part of a team.
Personal Qualities
- Polite, friendly, and professional manner.
- Positive attitude and willingness to learn.
- Reliable, punctual, and trustworthy.
- Attention to detail and ability to check work for accuracy.
- Respect for confidentiality and safeguarding requirements.
- Calm and supportive approach when dealing with donors, volunteers, visitors, and beneficiaries.
- Willingness to support colleagues and contribute to a community-focused organisation.
Future Prospects
- Opportunity to progress onto a Level 3 Business Administration Apprenticeship.
Pay
- £8.00 per hour
Working Hours
- Monday to Friday 9:00 am – 4:00 pm
- 28 days annual leave
Duration
- Full-time, fixed-term apprenticeship (minimum 12 months and 1 day)
Website https://blackburnuktrust.org/
Contact:
Apprenticeship Team
01254 292500
apprenticeships@blackburn.ac.uk
