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Entry Requirements icon

Entry Requirements

The CIH Level 2 Certificate in Housing Practice or an equivalent Level 2 qualification or higher

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Study Mode

Apprenticeship

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Duration

14 months plus 4 months EPA, Off the job hours 396


Key features and Benefits

  • Skills Provider of the Year - BiBAS Winner 2025
  • Ofsted Grade "Good" - Nov 24

The level 3 Certificate in Housing Practice is an 18 month work based learning programme which will provide you with a broader knowledge and understanding of key areas in delivering housing services.

  • Overview

    Designed for employees working in substantive housing or property roles. The apprenticeship develops the knowledge, skills and professional behaviours needed to create and sustain successful tenancies, respond to customer and community needs, and deliver services within legal, regulatory and organisational requirements.

  • What will I study?

    Who is it for?

    For employees whose role provides enough scope to apply learning and demonstrate meaningful development.

    • Existing housing staff moving into broader operational or specialist responsibilities.

    • New recruits in customer-facing housing or property roles with substantive responsibility.

    • Officers working across tenancies, neighbourhoods, income, allocations, property or specialist services.

    • Employees developing greater autonomy or first-line supervisory capability.

     

    What your employee will develop

    Learning is connected directly to the employee’s role and workplace responsibilities.

    • Housing legislation, regulation and landlord and tenant responsibilities.

    • Professional customer service, communication and collaborative working.

    • Tenancies, neighbourhoods, assets, customers and housing services.

    • Responding appropriately to vulnerability and complex customer needs.

    • Problem solving, negotiation, decision making and professional self-management.

     

    Typical roles  Housing / Neighbourhood Officer  •  Lettings / Allocations Officer  •  Tenancy Officer  •  Income Management Officer  •  ASB / Specialist Officer  •  Property Manager

  • Entry Requirements

    Applicants should normally have relevant experience of working within housing or a housing-related environment and/or previous study at Level 2 or above.

    Suitability for the programme will be discussed before enrolment to ensure learners are studying at the appropriate level.

  • How will I be assessed?

    Assessment takes place throughout the programme and may include written assignments, tasks, portfolios and professional discussion.

    There are no formal examinations.

    Learners are supported by experienced housing tutors throughout their studies and are encouraged to relate their learning directly to their professional role.

  • What can I do next?

    On successful completion, learners may progress to the CIH Level 4 Certificate in Housing or other higher-level housing and professional qualifications.

    Successful learners may also be eligible to become a CIH Certified Practitioner (CertCIH).

    For course dates, commercial pricing and group delivery options, contact Blackburn College.

    Level 4 Senior Housing/Property Management.

  • Your Study Programme

  • Discover other courses in Housing

  • Career Options

    Management Accountant

    Management accountants are responsible for managing a company's finances. They look after a company's accounts. They also find ways of improving profitability and growth. So if you are interested in finance and business, this could be just what you're looking for.

    To do this job you will need to have good maths and computer skills. You’ll need accuracy and attention to detail. You’ll also need good communication skills.

    To start working you will have to finish training with one of the professional bodies. Most management accountants choose to do this with the Chartered Institute of Management Accountants.

  • Apprenticeship Funding

    When you start an apprenticeship with us, there’s no need to worry about the cost—apprenticeship fees and funding are covered by your employer, not you. This means you can focus fully on gaining valuable skills and experience without any financial burden.

    For more information on apprenticeship funding/costs and any government support available, please contact our Apprenticeship Team on 01254 292500 or apprenticeships@blackburn.ac.uk

     

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99.4% Apprenticeship End Point Assessment Achievement

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